Terms & Conditions


Any information that has been shared with us will not be shared or supplied to outside parties except for the purpose of completing an order.


For hygiene purposes, BillionLashes are unable to accept any products that are no longer in their original condition, ie where all packaging has been opened and the lashes subsequently used.

We are happy to provide a store credit should you wish to return your product / products as long as they are in original and unopened condition.

Requests for exchange must be sent to info@billionthelabel within 14 days of purchases made in Australia and 30 days for purchases made outside of Australia.

Billion Lashes does not take responsibility for any allergic reactions to our lashes. If you are allergic to animal fur please do not purchase our lashes as they could cause irritation. All our lashes are made from Mink or Horse fur.